Kustomer acquires Reply.ai to enhance chatbots on its CRM platform

Kustomer acquires Reply.ai to enhance chatbots on its CRM platform


Last December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the money to build more RPA-style automations into its platform to expand KustomerIQ, its AI-based product that helps understand and respond to […]


Enterprise – TechCrunch - Kustomer acquires Reply.ai to enhance chatbots on its CRM platform



May 14, 2020 at 10:00PM

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