Microsoft introduces Customer Voice, a real-time customer feedback tool

Microsoft introduces Customer Voice, a real-time customer feedback tool


At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the company SAP bought in 2018 for a cool $8 billion. Microsoft General Manager Brenda Bown says that as more customers move online during the pandemic, it’s more important […]


Enterprise – TechCrunch - Microsoft introduces Customer Voice, a real-time customer feedback tool



July 22, 2020 at 01:00AM

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