Tone raises $4M to help e-commerce brands text with their customers
Tone raises $4M to help e-commerce brands text with their customers
While many companies are using chatbots and other forms of automation to manage their communication with customers, Boston-based Tone is betting that humans will remain a key part of the equation. “The traditional models of bots and humans is, ‘Hello, I’m a bot, now you get to battle with me finally get to a human,’” […]
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