Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service

Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service


As Facebook prepares to launch its new cryptocurrency Libra in 2020, it’s putting the pieces in place to help it run. In one of the latest developments, it has acquired Servicefriend, a startup that built bots — chat clients for messaging apps based on artificial intelligence — to help customer service teams, TechCrunch has confirmed. […]


Social – TechCrunch - Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service



September 22, 2019 at 09:00AM

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